Terms of Service | AI Video Generator

Effective Date: 2026-03-25

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Lovid AI ("Company", "we", "us", or "our"), a company registered in England and Wales, governing your access to and use of the Lovid AI platform, website at https://lovid.261901051.workers.dev, and all related services (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy, Acceptable Use Policy, Refund Policy, and Cookie Policy (collectively, the "Agreement"). If you do not agree to these Terms, you must not access or use the Service.

We reserve the right to update or modify these Terms at any time. Material changes will be communicated via email or a prominent notice on our website at least 30 days prior to taking effect. Your continued use of the Service after such changes constitutes acceptance of the revised Terms.

1. Service Description

Lovid AI provides AI-powered image and video generation services, accessible through our website at https://lovid.261901051.workers.dev. The platform uses a credit-based system for billing. Users may purchase credits or subscribe to plans that include recurring credit allocations to generate AI-powered visual content using various models and tools available on the platform.

The specific features, capabilities, supported models, and tools available on the platform may change over time as we continue to develop and improve the Service.

1.1 AI Platform Transparency

Lovid AI is an AI content generation platform that provides a unified interface to multiple third-party AI models. We do not develop or train the underlying AI models ourselves. The models available on our platform are provided by third-party AI model providers.

Model names displayed on our platform (such as "Seedance 1 Pro", "Seedance 1 Pro Quality", "Seedance 1.5 Pro", "Veo 3.1", "Veo 3.1 Quality", "Sora 2", "Sora 2 Pro", "Kling 3", "Grok Imagine", "Wan 2.6", "") are used for identification purposes and may refer to underlying third-party models. Lovid AI is not affiliated with, endorsed by, or officially partnered with third-party model providers unless explicitly stated.

The availability, capabilities, and output quality of third-party models may change without notice as providers update their services.

2. Eligibility

To use the Service, you must:

Be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is greater
Have the legal capacity to enter into a binding agreement
Not be a person barred from receiving services under applicable laws

You may not use the Service on behalf of, or for the benefit of, any entity or individual that is subject to economic sanctions, trade restrictions, or export control regulations administered by the United Kingdom, the European Union, the United States, or any other applicable jurisdiction.

3. Account Terms

One Account Per Person: Each individual may maintain only one account. Creating multiple accounts to circumvent restrictions, abuse promotions, or for any other purpose is strictly prohibited.
Account Security: You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at support@lovid.net if you become aware of any unauthorized use of your account.
Accurate Information: You must provide accurate, current, and complete information during registration and keep your account information updated.
No Account Sharing: You may not share your account credentials with any third party. Any actions taken through your account are deemed to be your actions.
Account Responsibility: You are fully responsible for all activities conducted through your account, regardless of whether such activities were authorized by you.

4. Credits, Billing & Subscriptions

4.1 Credits

Credits are prepaid digital entitlements that may be used to access AI generation features on the platform.
Credits are non-transferable, non-refundable (except as set forth in the Refund Policy), and may not be exchanged, redeemed, or converted to cash, monetary value, or any other form of compensation.
Subscription credits reset on your monthly billing date. When a new monthly allocation is issued, any unused subscription credits from the previous billing cycle expire automatically. No compensation, refund, or extension will be provided for expired, unused subscription credits.
Credit pack credits (purchased as one-time packages) do not expire. They remain available in your account until used.
Credit consumption rates vary by model, feature, and generation parameters. Current rates are displayed on the platform and are subject to change.

4.2 Subscriptions

Subscription plans auto-renew at the end of each billing cycle at the then-current rate unless cancelled prior to the renewal date.
You may cancel your subscription at any time through the Stripe Customer Portal. Upon cancellation, your subscription benefits (including any remaining credits allocated for that billing cycle) will remain accessible until the end of the current billing period.
We reserve the right to adjust subscription pricing with at least 30 days' prior email notice. Continued use of the Service after the new pricing takes effect constitutes acceptance of the updated pricing.

4.3 Refunds

Refund eligibility and procedures are governed by our Refund Policy. Please review it carefully before making any purchase.

5. AI Generated Content & User Rights

5.1 Usage Rights

Subject to your compliance with these Terms and the Agreement, you are granted commercial usage rights to AI-generated content ("Output") created through your use of the Service.
These usage rights are non-exclusive. Due to the nature of AI systems, other users providing similar inputs may receive similar or identical outputs. We make no representations regarding the uniqueness of any Output.

5.2 Content Visibility

Generated content is associated with your account and is visible only to you. We do not publicly display, share, or distribute your generated content on the platform without your explicit consent.

5.3 Limited License to Us

You grant us a limited, non-exclusive, worldwide, royalty-free license to use, reproduce, and process your generated content solely for the purposes of providing, maintaining, and improving the Service. Any use for service improvement purposes will be limited to anonymous, aggregated data that cannot be attributed to any individual user.

5.4 No Guarantees on AI Output

We make NO guarantees, representations, or warranties regarding the accuracy, completeness, reliability, suitability, or fitness for any particular purpose of any AI-generated output.
AI outputs may contain errors, inaccuracies, artifacts, or unintended content. You are solely responsible for reviewing, evaluating, and determining the appropriateness of any Output before use.
We are not responsible for any consequences, damages, or liabilities arising from your use, reliance on, publication, or distribution of AI-generated content.

6. User Input & Uploads

You represent and warrant that all content you submit to the Service, including but not limited to text prompts, uploaded images, and any other input data ("User Input"), is lawful and does not infringe upon the intellectual property rights, privacy rights, or any other rights of any third party.
You bear full legal responsibility for all User Input. We are not responsible for reviewing, monitoring, or verifying the legality or propriety of User Input.
We reserve the right to remove, disable access to, or refuse to process any User Input that we reasonably believe violates these Terms, the Acceptable Use Policy, or applicable law, without prior notice and without liability.
User Input is used solely for the purpose of executing the current AI generation task. We do not use User Input for model training purposes. User Input is not retained long-term after processing, except as necessary for service operation, abuse prevention, or legal compliance.

7. Acceptable Use

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. Key prohibitions include, but are not limited to:

Generating content that depicts child sexual abuse material (CSAM) or the sexualization of minors
Generating content intended to harass, threaten, defame, or harm real individuals
Generating content that infringes upon third-party intellectual property rights
Generating deepfakes or deceptive content intended to mislead or defraud
Using the Service for any illegal purpose or in violation of applicable laws
Attempting to circumvent content safety filters or platform restrictions
Using automated systems (bots, scrapers) to access the Service without authorization

Violation of the Acceptable Use Policy may result in immediate suspension or termination of your account, forfeiture of all remaining credits, and no entitlement to any refund. We reserve the right to report violations to applicable law enforcement authorities.

8. Intellectual Property

8.1 Platform Ownership

The Service, including but not limited to the platform interface, design, logos, trademarks, trade names, software code, AI models, algorithms, documentation, and all other proprietary materials (collectively, "Platform IP"), are and shall remain the exclusive property of Lovid AI or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws of England and Wales and international conventions.

8.2 Restrictions

You agree not to:

Copy, modify, distribute, sell, lease, or create derivative works of any Platform IP
Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, algorithms, or underlying technology of the Service
Use the Service or any Output to develop, train, fine-tune, or improve any competing AI model, service, or product
Remove, alter, or obscure any copyright, trademark, or other proprietary notices
Use our trademarks, logos, or branding without prior written consent

9. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, AND QUIET ENJOYMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE DO NOT WARRANT THE ACCURACY, RELIABILITY, COMPLETENESS, OR QUALITY OF ANY AI-GENERATED OUTPUT OR THAT SUCH OUTPUT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
WE ARE NOT RESPONSIBLE FOR THE ACTIONS, OMISSIONS, POLICIES, OR OUTPUTS OF ANY THIRD-PARTY AI MODEL PROVIDERS WHOSE MODELS ARE ACCESSIBLE THROUGH THE SERVICE.
WE ARE NOT RESPONSIBLE FOR ANY CONSEQUENCES ARISING FROM YOUR USE, RELIANCE ON, REPRODUCTION, PUBLICATION, OR DISTRIBUTION OF AI-GENERATED CONTENT, INCLUDING BUT NOT LIMITED TO CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT, DEFAMATION, OR ANY OTHER LEGAL LIABILITY.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

IN NO EVENT SHALL Lovid AI, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED US DOLLARS (USD $100).
WE SHALL NOT BE LIABLE FOR ANY FAILURE OR DELAY IN PERFORMANCE RESULTING FROM CAUSES BEYOND OUR REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, NATURAL DISASTERS, PANDEMIC, WAR, TERRORISM, GOVERNMENT ACTIONS, THIRD-PARTY AI SERVICE DISRUPTIONS OR OUTAGES, INTERNET SERVICE INTERRUPTIONS, POWER FAILURES, OR ANY OTHER FORCE MAJEURE EVENT.

11. Indemnification

You agree to indemnify, defend, and hold harmless Lovid AI, its directors, officers, employees, agents, affiliates, and licensors from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and litigation costs) arising out of or in connection with:

Your use of the Service or any Output generated through the Service
Your violation of these Terms, the Acceptable Use Policy, or any applicable law or regulation
Your infringement or alleged infringement of any intellectual property, privacy, or other right of any third party
Your User Input or any content you submit to the Service
Any dispute between you and any third party relating to your use of the Service

This indemnification obligation shall survive the termination or expiration of these Terms and your use of the Service.

12. Service Modifications & Termination

12.1 Service Changes

We reserve the right to modify, update, suspend, or discontinue the Service (or any part, feature, or functionality thereof) at any time, with or without notice. Material changes that significantly impact your use of the Service will be communicated at least 30 days in advance via email.
We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

12.2 Termination by You

You may deactivate your account at any time through your account settings or by contacting us at support@lovid.net. Upon deactivation, your right to use the Service will cease immediately. Any unused credits will be forfeited and no refund will be provided for unused credits or remaining subscription periods beyond what is specified in the Refund Policy.

12.3 Termination by Us

We may suspend or terminate your account and access to the Service immediately, without prior notice, if we reasonably believe that you have violated these Terms, the Acceptable Use Policy, or applicable law, or for any other reason at our sole discretion.
Upon termination, your right to use the Service will cease immediately, and we may delete your account data in accordance with our Privacy Policy.

13. Governing Law & Dispute Resolution

13.1 Governing Law

These Terms and any dispute arising out of or in connection with them (including any non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

13.2 Dispute Resolution

Good-Faith Negotiation: Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute with us through good-faith negotiation for a period of at least thirty (30) days by sending written notice to support@lovid.net.
Jurisdiction: If a dispute cannot be resolved through negotiation, the parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

13.3 Class Action Waiver

To the fullest extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive the right to participate in a class action lawsuit or class-wide arbitration.

14. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms, and the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

15. Entire Agreement

These Terms, together with the Privacy Policy, Acceptable Use Policy, Refund Policy, and Cookie Policy, constitute the entire agreement between you and Lovid AI with respect to the subject matter hereof and supersede all prior or contemporaneous communications, agreements, representations, and understandings, whether written or oral.

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

16. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

Email: support@lovid.net

Website: https://lovid.261901051.workers.dev

Effective Date: 2026-03-25

1. Service Description

The specific features, capabilities, supported models, and tools available on the platform may change over time as we continue to develop and improve the Service.

1.1 AI Platform Transparency

The availability, capabilities, and output quality of third-party models may change without notice as providers update their services.

2. Eligibility

To use the Service, you must:

Be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is greater
Have the legal capacity to enter into a binding agreement
Not be a person barred from receiving services under applicable laws

3. Account Terms

One Account Per Person: Each individual may maintain only one account. Creating multiple accounts to circumvent restrictions, abuse promotions, or for any other purpose is strictly prohibited.
Account Security: You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at support@lovid.net if you become aware of any unauthorized use of your account.
Accurate Information: You must provide accurate, current, and complete information during registration and keep your account information updated.
No Account Sharing: You may not share your account credentials with any third party. Any actions taken through your account are deemed to be your actions.
Account Responsibility: You are fully responsible for all activities conducted through your account, regardless of whether such activities were authorized by you.

4. Credits, Billing & Subscriptions

4.1 Credits

Credits are prepaid digital entitlements that may be used to access AI generation features on the platform.
Credits are non-transferable, non-refundable (except as set forth in the Refund Policy), and may not be exchanged, redeemed, or converted to cash, monetary value, or any other form of compensation.
Subscription credits reset on your monthly billing date. When a new monthly allocation is issued, any unused subscription credits from the previous billing cycle expire automatically. No compensation, refund, or extension will be provided for expired, unused subscription credits.
Credit pack credits (purchased as one-time packages) do not expire. They remain available in your account until used.
Credit consumption rates vary by model, feature, and generation parameters. Current rates are displayed on the platform and are subject to change.

4.2 Subscriptions

Subscription plans auto-renew at the end of each billing cycle at the then-current rate unless cancelled prior to the renewal date.
You may cancel your subscription at any time through the Stripe Customer Portal. Upon cancellation, your subscription benefits (including any remaining credits allocated for that billing cycle) will remain accessible until the end of the current billing period.
We reserve the right to adjust subscription pricing with at least 30 days' prior email notice. Continued use of the Service after the new pricing takes effect constitutes acceptance of the updated pricing.

4.3 Refunds

Refund eligibility and procedures are governed by our Refund Policy. Please review it carefully before making any purchase.

5. AI Generated Content & User Rights

5.1 Usage Rights

Subject to your compliance with these Terms and the Agreement, you are granted commercial usage rights to AI-generated content ("Output") created through your use of the Service.
These usage rights are non-exclusive. Due to the nature of AI systems, other users providing similar inputs may receive similar or identical outputs. We make no representations regarding the uniqueness of any Output.

5.2 Content Visibility

Generated content is associated with your account and is visible only to you. We do not publicly display, share, or distribute your generated content on the platform without your explicit consent.

5.3 Limited License to Us

You grant us a limited, non-exclusive, worldwide, royalty-free license to use, reproduce, and process your generated content solely for the purposes of providing, maintaining, and improving the Service. Any use for service improvement purposes will be limited to anonymous, aggregated data that cannot be attributed to any individual user.

5.4 No Guarantees on AI Output

We make NO guarantees, representations, or warranties regarding the accuracy, completeness, reliability, suitability, or fitness for any particular purpose of any AI-generated output.
AI outputs may contain errors, inaccuracies, artifacts, or unintended content. You are solely responsible for reviewing, evaluating, and determining the appropriateness of any Output before use.
We are not responsible for any consequences, damages, or liabilities arising from your use, reliance on, publication, or distribution of AI-generated content.

6. User Input & Uploads

You represent and warrant that all content you submit to the Service, including but not limited to text prompts, uploaded images, and any other input data ("User Input"), is lawful and does not infringe upon the intellectual property rights, privacy rights, or any other rights of any third party.
You bear full legal responsibility for all User Input. We are not responsible for reviewing, monitoring, or verifying the legality or propriety of User Input.
We reserve the right to remove, disable access to, or refuse to process any User Input that we reasonably believe violates these Terms, the Acceptable Use Policy, or applicable law, without prior notice and without liability.
User Input is used solely for the purpose of executing the current AI generation task. We do not use User Input for model training purposes. User Input is not retained long-term after processing, except as necessary for service operation, abuse prevention, or legal compliance.

7. Acceptable Use

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. Key prohibitions include, but are not limited to:

Generating content that depicts child sexual abuse material (CSAM) or the sexualization of minors
Generating content intended to harass, threaten, defame, or harm real individuals
Generating content that infringes upon third-party intellectual property rights
Generating deepfakes or deceptive content intended to mislead or defraud
Using the Service for any illegal purpose or in violation of applicable laws
Attempting to circumvent content safety filters or platform restrictions
Using automated systems (bots, scrapers) to access the Service without authorization

8. Intellectual Property

8.1 Platform Ownership

The Service, including but not limited to the platform interface, design, logos, trademarks, trade names, software code, AI models, algorithms, documentation, and all other proprietary materials (collectively, "Platform IP"), are and shall remain the exclusive property of Lovid AI or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws of England and Wales and international conventions.

8.2 Restrictions

You agree not to:

Copy, modify, distribute, sell, lease, or create derivative works of any Platform IP
Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, algorithms, or underlying technology of the Service
Use the Service or any Output to develop, train, fine-tune, or improve any competing AI model, service, or product
Remove, alter, or obscure any copyright, trademark, or other proprietary notices
Use our trademarks, logos, or branding without prior written consent

9. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, AND QUIET ENJOYMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE DO NOT WARRANT THE ACCURACY, RELIABILITY, COMPLETENESS, OR QUALITY OF ANY AI-GENERATED OUTPUT OR THAT SUCH OUTPUT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
WE ARE NOT RESPONSIBLE FOR THE ACTIONS, OMISSIONS, POLICIES, OR OUTPUTS OF ANY THIRD-PARTY AI MODEL PROVIDERS WHOSE MODELS ARE ACCESSIBLE THROUGH THE SERVICE.
WE ARE NOT RESPONSIBLE FOR ANY CONSEQUENCES ARISING FROM YOUR USE, RELIANCE ON, REPRODUCTION, PUBLICATION, OR DISTRIBUTION OF AI-GENERATED CONTENT, INCLUDING BUT NOT LIMITED TO CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT, DEFAMATION, OR ANY OTHER LEGAL LIABILITY.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

IN NO EVENT SHALL Lovid AI, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED US DOLLARS (USD $100).
WE SHALL NOT BE LIABLE FOR ANY FAILURE OR DELAY IN PERFORMANCE RESULTING FROM CAUSES BEYOND OUR REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, NATURAL DISASTERS, PANDEMIC, WAR, TERRORISM, GOVERNMENT ACTIONS, THIRD-PARTY AI SERVICE DISRUPTIONS OR OUTAGES, INTERNET SERVICE INTERRUPTIONS, POWER FAILURES, OR ANY OTHER FORCE MAJEURE EVENT.

11. Indemnification

Your use of the Service or any Output generated through the Service
Your violation of these Terms, the Acceptable Use Policy, or any applicable law or regulation
Your infringement or alleged infringement of any intellectual property, privacy, or other right of any third party
Your User Input or any content you submit to the Service
Any dispute between you and any third party relating to your use of the Service

This indemnification obligation shall survive the termination or expiration of these Terms and your use of the Service.

12. Service Modifications & Termination

12.1 Service Changes

We reserve the right to modify, update, suspend, or discontinue the Service (or any part, feature, or functionality thereof) at any time, with or without notice. Material changes that significantly impact your use of the Service will be communicated at least 30 days in advance via email.
We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

12.2 Termination by You

You may deactivate your account at any time through your account settings or by contacting us at support@lovid.net. Upon deactivation, your right to use the Service will cease immediately. Any unused credits will be forfeited and no refund will be provided for unused credits or remaining subscription periods beyond what is specified in the Refund Policy.

12.3 Termination by Us

We may suspend or terminate your account and access to the Service immediately, without prior notice, if we reasonably believe that you have violated these Terms, the Acceptable Use Policy, or applicable law, or for any other reason at our sole discretion.
Upon termination, your right to use the Service will cease immediately, and we may delete your account data in accordance with our Privacy Policy.

13. Governing Law & Dispute Resolution

13.1 Governing Law

13.2 Dispute Resolution

Good-Faith Negotiation: Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute with us through good-faith negotiation for a period of at least thirty (30) days by sending written notice to support@lovid.net.
Jurisdiction: If a dispute cannot be resolved through negotiation, the parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

13.3 Class Action Waiver

14. Severability

15. Entire Agreement

16. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

Email: support@lovid.net

Website: https://lovid.261901051.workers.dev